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RedONE Amazing28 review – My worst experience

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Honestly, I never liked RedONE, their mobile plan looks too cheap to be true — and yeah, I found out about this latter. After a few months with RedONE, I realized and discovered a lot of things. Here I shared the detailed plan and what they are not telling you.

I subscribed to RedONE Amazing28 to put in my daughter’s smartwatch. After a few months of using it, also tested on my smartphone, here’s my thought about RedONE Amazing28.

Update: I have terminated my RedONE Amazing28 postpaid plan account.

Update 2: Just visited their website and realized RedONE has discontinued Amazing28 postpaid plan.

See also U Mobile GX68 review.

RedONE Amazing28 postpaid plan

DescriptionPackage plan
Monthly feeRM28
Internet data10GB** (5GB 4G LTE + 5GB Basic internet)
Hi-speed internet5GB
Voice callUnlimited to RedONE
15 sen per minute to other networks
SMS/MMSRM0.05/SMS to RedONE users
RM0.10/SMS to other networks
RM0.20/MMS to all networks
Contract6 months

Internet data

Amazing28 plan provides, as you can see on their website (in the picture above) and everywhere else, is 10GB** data. However, it comes with the ** as you can see in the picture above.

Here comes the fishy thing…

The actual internet data for this plan is only 5GB!!! The other 5GB basic internet is just a dummy advertisement. The speed is capped at 64kbps and I don’t think anyone called this as “basic internet” anymore.

Hi-speed internet

Only for the first 5GB is 4G LTE. After that, you better don’t use the internet. 64kbps speed, really?? It is basically unlimited data with an old injured snail speed.

Contract

RedONE Amazing28 comes with a 6-month contract. However, they’ll give you a 1-month trial which means you can terminate your account without penalty during the first 30 days if you don’t like it. This is what they claim, I never tried to terminate within this period. (Anyone has this experience? Please comment below).

Final verdict

Personally, among all lines that I have used, having RedONE Amazing28 on my phone was my worst experience ever. I used to use Celcom First Basic 38, but the network coverage and speed are way better. Contradict with what RedONE claimed.

If you have anything to add, just drop a line in the comment below.

Comments

10 responses to “RedONE Amazing28 review – My worst experience”

  1. beh Avatar
    beh

    Yea istg their telco is the worst!!!! using the 58 ringgit plan here and I cant even attend my class sial

    1. Barzrul Avatar
      Barzrul

      Yup, they are the worst.

  2. Charles Avatar
    Charles

    Im using RedOne 58 ringgit plan i think! Man seriously it is worst ever!!!! I hate this telco!! Want to chaw this line and change to other better telco

    1. Barzrul Avatar
      Barzrul

      Hi Charles, thank you for sharing your experience. We can let them know how lousy their service by giving comments like this.

  3. curious cat Avatar
    curious cat

    mind elaborate more? i’m confused with this sentence: “RedONE’s 1App can make charges for data packs to your account because there is no verification for such transactions”. i don’t get it

  4. Yet Another Dissatisfied RedONE Customer Avatar
    Yet Another Dissatisfied RedONE Customer

    I had an experience where RedONE’s 1App can make charges for data packs to your account because there is no verification for such transactions, and they refuse to refund you when contacted, even if you are still below your standard quota and thus have not used the purchased data pack.

    I’m ditching RedONE as soon as my contract’s minimum period is up. I regret ever switching to RedONE from my previous contract with Celcom with the expectation that it would save me some money, because currently it’s costing me more due to the above issue.
    Who knows what else I will be unfairly charged with, should I continue with RedONE.

    1. Barzrul Avatar

      Hi, thank you for sharing you experience with me and everyone here. Now I know I’m not the only one had a bad experience with RedONE. Worst experience ever.

    2. Small data user Avatar
      Small data user

      I’m a small time mobile data user (usually use home/office wifi) currently on Digi50 and have been looking around for cheaper postpaid packages. Saw their Amazing38 and was tempted. After reading the post and comments, think I’ll do more browsing and reconsider. what i cannot put up us extremely crappy customer service!

  5. Fung Tze Sen Avatar

    If this is just for watch, I am wondering why didn’t you consider the Amazing8 plan, it is only RM8 for 1GB LTE data, which I suppose that is good enough for the watch usage.

    1. Mc Avatar
      Mc

      Yes agree with your sharing.

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