How to manage Celcom FIRST™ Basic 38 internet

Celcom FIRST Basic 38
How to manage Celcom FIRST™ Basic 38 internet – image via Celcom

Learn how to manage your Celcom FIRST Basic 38 internet. You will be able to check your remaining internet, wifi, calls and SMS for the current month. And also you will learn how to purchase or top-up your additional internet quota.

When Celcom introduces their FIRST Basic 38 plan, I have no reason not to take this opportunity to convert my current plan, Celcom Executive 50. This new plan is super cheap with 2GB + 1 GB internet, 2GB + 1GB Wifi and some more I can carry forward the remaining balance to the following month.

So, I made up my decision…

So, first and foremost, let’s see the price offered by Celcom for the additional internet quota. The following table shows the detail price for every purchase.


How to manage Celcom FIRST™ Basic 38 internet

For Celcom Executive 50, I use “VOL STATUS” and send to 22188 to check my internet status. To purchase additional internet quota, I use “BROADBAND VOL” and send to the same number.

While for Celcom FIRST Basic 38, I need to use “BAL STATUS” and send to 28882 to check my account status. The detail will include my remaining internet, Wifi, calls and SMS for the month.

There are two methods:

Method 1: Purchase additional Celcom internet quota by SMS

If you are using SMS to buy additional internet, use below keyword. Select any amount you are going to purchase and use the given keywords.

QuotaKeywordSend to

Method 2: Purchase additional Celcom internet quota via Call

Another convenient method to purchase additional internet is via call. The “call” here doesn’t means you call their service center and talk with the customer support and bla… bla… bla…

You simply dial the following USSD code and follow instructions given.


When you are done, the system will take around 15 minutes to update your status before you can use the additional internet. The price will be included into you next cycle bill.

Note: Every additional internet quota you purchase will end at your bill cycle date except 1GB that you can carry forward. So, plan your purchase and usage wisely.

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