Unifi Air review – To stay or stay away

Unifi Air plan
Unifi Air plan / Unifi

Unifi Air is an alternative Unifi package for anyone who wanted a plug-and-play concept anywhere and anytime. But is Unifi Air as good as advertised by TM? Is it worth trying? Let’s see what’s in this plan, this is Unifi Air review.

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Basically, Unifi Air is a wireless broadband service that is similar to P1 WiMAX (if you still remember). Their LTE band and network coverage are not shared with any telco. To find out more about Unifi Air, continue reading below.

See also Nex.Life review.

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Unifi Air plan

Unifi Air price and plans
PlanDescription
Monthly feeRM129 RM79 (Limited time)
Internet dataUnlimited
Hi-speed internetUnlimited
Voice callNA
SMSNA
ContractNA for SIM-only plan
24-month for SIM + Device plan

Unifi Air wireless router info

The official wireless router provided by TM is Huawei B618 LTE CPE Wi-Fi router. The warranty period for this device is 12 months from the date of the purchase.

Huawei B618 Wifi router capable to broadcast the internet to up to 64 devices concurrently. It is pre-configured to be used with Unifi Air service only.

The router is also capable to connect to a telephone for voice services and expand LAN coverage together with a hub or a switch.

You can view or download Huawei B618 LTE CPE Wireless router quick start guide here.

Internet speed

Unifi Air average speed

According to Unifi official website, the average internet speed you’ll get is 20Mbps for both download and upload activities.

This is of course if you get the full network coverage. However, there are cases even with full network coverage, you might not get the full speed — based on the feedback from their currently frustrating subscribers.

LTE band and network coverage

Basically, Unifi Air is using Webe or Unifi mobile 4G LTE coverage which is Band 5 Band 40. Band 40 has a very limited network coverage, even in the town area. So, please be very careful.

To check the Unifi Air coverage, the methods are as follows:

  • Enter your address here to check instantly
  • Visit the nearest TMpoint outlet and they will check for you
  • Drop them a note via live chat at unifi.com.my or mobilecare@unifi app — Android or iOS
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Final verdict

(Unfortunately, no network coverage here at my home area.)

As you already knew, I’m using Webe (now Unifi Mobile 99). And I just moved to my new house recently. Unlucky for me, I have to terminate my Unifi Fibre account because of no coverage.

I was looking for my home internet and planned to opt for Unifi Air, asking around my friends, TM staff, and a few users, finally. I learned that all of them has one thing in common:

When they started using Unifi Air, all are goods, speeds are good. After a few weeks, everything turn upside down. They no longer get the speed, and even after complaining to TM, it is just a temporary solution.

(You can read also some of the comments below.)

S, if you ask me whether worth trying Unifi Air, I’ll say it better to stay away from this plan. My advice is, to try opting for home broadband from the network that you are currently using. Confirm the coverage and do the speed test, if it is good, buy a 4G modem router.

If you have any experience with Unifi Air, please let me know in the comment below. It is worth sharing with everyone here.

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