How to check and manage Celcom FIRST Basic 38 internet

June 14, 2015

Learn how to check and manage your Celcom FIRST Basic 38 internet. You will be able to check your remaining internet, wifi, calls, and SMS for the current month. And also you will learn how to purchase or top-up your additional internet quota.

When Celcom introduces their FIRST Basic 38 plan, I have no reason not to take this opportunity to convert my current plan, Celcom Executive 50. This new plan is super cheap with 2GB + 1 GB internet, 2GB + 1GB Wifi, and some more I can carry forward the remaining balance to the following month.

So, I made up my decision…

So, first and foremost, let’s see the price offered by Celcom for the additional internet quota. The following table shows the detailed price for every purchase.

Check and manage Celcom FIRST™ Basic 38 internet

Quota	Price
100MB	RM3
500MB	RM10
1GB	RM15
5GB	RM50

For Celcom Executive 50, I use “VOL STATUS” and send it to 22188 to check my internet status. To purchase an additional internet quota, I use “BROADBAND VOL” and send it to the same number.

While for Celcom FIRST Basic 38, I need to use “BAL STATUS” and send it to 28882 to check my account status. The detail will include my remaining internet, Wifi, calls, and SMS for the month.

There are two methods:

Purchase additional Celcom internet quota

Method 1: Through SMS

If you are using SMS to buy additional internet, use the below keyword. Select any amount you are going to purchase and use the given keywords.

Quota	Keyword	Send to
100MB	MAX100MB	28882
500MB	MAX500MB	28882
1GB	MAX1GB	28882
5GB	MAX5GB	28882

Method 2: Through call

Another convenient method to purchase additional internet is via call. The “call” here doesn’t mean you call their service centre and talk with the customer support and bla… bla… bla…

You simply dial the following USSD code and follow the instructions given.

Dial

*118#

When you are done, the system will take around 15 minutes to update your status before you can use the additional internet. The price will be included in your next cycle bill.

Note: Every additional internet quota you purchase will end at your bill cycle date except 1GB that you can carry forward. So, plan your purchase and usage wisely.

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Comments

37 responses to “How to check and manage Celcom FIRST Basic 38 internet”

June 18, 2016

muhammad zulhilmi

If I got this message “RM0 You can still enjoy
3.4 GB Internet
4.00 GB WiFi
38.0 minutes
44 SMS”
That’s mean i have 3.4 Gb balance or already used 3.4 Gb?

Reply
1. June 18, 2016
  
  Barzrul
  
  Hi, all the info are the balance you have.
  
  Reply
February 25, 2016

MawarQaseh

hi guys, i need to know how can i use my wifi? i never use my wifi data.. can anyone help me? thanks in advance

Reply
1. February 27, 2016
  
  Barzrul
  
  Hi, your area got Celcom wifi coverage? To check your wifi, type “wifi status” and send to 22188.
  
  Reply
January 13, 2016

Jayson Tang

How to check my First Basic 38 for the date of renew data and also billing cycle?

Reply
1. January 13, 2016
  
  Barzrul
  
  @jayson_tang:disqus
  
  I am not sure, you can call 1111 for the detail.
  
  Reply
July 28, 2015

Jan Chia

i used BAL STATUS check balance internet.but i salah tekan now can not send to 28882 again! how who can tell me. how to do.

Reply
1. July 28, 2015
  
  Barzrul
  
  @jan chia have you tried using “call”? enter *118# and call.
  
  Reply
  1. June 23, 2016
    
    Zakiah Salleh
    
    Im having the same problem too. I did ask the operator, but she said. It doesnt involve with the celcom center. 😠
    
    Reply
    1. June 23, 2016
      
      Barzrul
      
      Hi, can you use the USSD code?
June 22, 2015

MARYJANEWONG

@marleyley:disqus good ah yellow being top in slowness. plus its not the lowest plan one lehh, its more exp than celcom 38 but perform poorer than celcom 38. what logic is this. hahaa… overall celcom 38 is unbeatable la IMO, tons of data quota, cheap, can carry forward unused data, gt wifi hospot. so many benefits!

Reply
1. June 23, 2015
  
  Barzrul
  
  Agree with u 🙂
  
  Reply
June 22, 2015

marleyley

@maryjanewong:disqus totally agree man.. check out the comparison in speed man.. one supercar ferrari and yellow is like old rusty car hahahaha. i think normal wifi in restaurant also faster than yellow’s 3G lor

Reply
1. June 23, 2015
  
  Barzrul
  
  Haha.. soo true!!
  
  Reply
June 21, 2015

MARYJANEWONG

@marleyley:disqus hahaha i think yellow cut cost reduce their coverage signal since customer paying so much lesser than their original 50bucks plan. they shud knw from the start yellow have no reliability one mahh when comes to speed and coverage all.

Reply
June 21, 2015

marleyley

I’ve been using 38 for few months d and not even one month i can finish my data one. had been accumulated 3gb max and some have to waste d bcos my area mostly got the celcom wifi hospot.. haha and my friend that just got 36 plan from yellow, keep complainin no line , internet slow haha

Reply
June 21, 2015

MARYJANEWONG

@halleyleong9938:disqus better dont even consider bout yellow la. I really fed up last time before porting to celcom. the line super slow d nvm, always no line also nvm. best part is they can change my old plan to new plan without telling me one. Power right, until i feel weird why my bill so exp the next following month.

Reply
June 21, 2015

adelemui90

@halleyleong9938:disqus not only that leh, also u cannot carry forward ur data like celcom 38 can. and no wifi hotspot also ah.. so u solely depend on that 3 gb data quota to survive per month la..

Reply
June 21, 2015

halleyleong9938

@adelemui90:disqus isit? then for what wor they wanna make such temporary plan LOL…. nth better to do isit. nearly wanna get it d one lor, bcos got 50bucks advance payment and celcom 38 dont need… thats why i wanna think twice 1st. luckily lor me.

Reply
June 21, 2015

adelemui90

@halleyleong9938:disqus i think u missed out the 12 months promotion period thingy. basically u will revert back to original yellowman 50 plan: 2gb a month with RM50 monthly commitment. hahhaa u got conned. even if u get now, yellowman coverage so bad give u more data quota also no use la.

Reply
June 21, 2015

halleyleong9938

I came across DG plan 36. Pay 2 bucks lesser than Celcom 38 every month and get 3gb also. and offer more call time lehh. I feel its more worth it lehh no??

Reply
June 21, 2015

adelemui90

@Barzrul:disqus In KL almost everywhere also got the wifi hotspot d lor, slowly la they’re still developing it. for its speed since establishment, consider they’re building it everywhere fast enough d. u shud try them when u get a chance, they say its 500kbps but i feel its faster. Can stream video without buffer

Reply
June 19, 2015

johnliew

@Barzrul:disqus Celcom can bring how much data forward every month?? the ‘U’ ah?! dont want la, been phobia to that telco dy. so slow the internet speed and everywhere also no line one… somemore wanna pay bill so hard to find the centre and the queue always so slow! so much complain man..

Reply
1. June 20, 2015
  
  Barzrul
  
  @johnliew:disqus
  max 3GB can bring forward.Ohh, dont know about U that much, never use it.
  
  Reply
June 19, 2015

MARYJANEWONG

@jovilletan:disqus @Barzrul:disqus wahhh u guys can use so much data one ah.. i’m always using the celcom wifi. everywhere also got. But true also la since can carry forward finish or not also nvm la.. haha i also realize their top up cheaper than other telco ah. i rmb last time when im using greenplanet, 18bucks for 500mb one lehhh. so exp!

Reply
1. June 20, 2015
  
  Barzrul
  
  @maryjanewong:disqus
  Here in Melaka, not many place got Celcom Wifi lorrr..
  
  Reply
June 18, 2015

johnliew

@maryjanewong:disqus can bring forward??? I didnt know such thing even exist.. then every telco now also can bring forward the data already? or just celcom only??? bcos i was comparing between greenplanet 1plan and this celcom basic 38. or cos celcom cheaper but greenplanet alot good things also leh

Reply
1. June 18, 2015
  
  Barzrul
  
  @johnliew:disqus yeah, can bring forward your unutilized data to the following month. I know U mobile also can.
  
  Reply
June 18, 2015

Joville Tan

Totally agree with you Barzrul. This plan is awesome. Im an heavy phone user and now that the plan comes with 3GB (data+Wifi) is perfect for RM38. I think i can finish up the 3GB data in a month tho haha. Working young girl like me =P=P sure need to choose best deal for myself ya haha

Reply
1. June 18, 2015
  
  MARYJANEWONG
  
  hahahaha. 3gb can finish mehh? I use 3gb also cannot finish a month lehh, cos sometimes will use the wifi hotpsot one. so easy and everywhere also got… sometimes i can even bring forward 1 gb to next month somemore leh.
  
  Reply
  1. June 18, 2015
    
    Joville Tan
    
    Dear Mary, ya i know some might find 3GB too much but i can finish up for sure coz i’m on the road most of the time, somemore my place hard to find wifi spot (maybe u stay in a busier commercial place) and i love to online alot so YES, i sure can finish up 3gb BUT if cannot also nvm coz Celcom let me carry forward ^^
    
    Reply
    1. June 18, 2015
      
      Barzrul
      
      Mine also always finish at mid of the month. My kids use to watch cartoon on youtube. Have to topup 5GB for RM50. hoho
    2. June 18, 2015
      
      Joville Tan
      
      Okay u more hardcore, haha =P
    3. June 18, 2015
      
      Barzrul
      
      Time will tell. hehe 🙂
2. June 18, 2015
  
  Barzrul
  
  Last time if top up 5GB a bit waste, can’t bring forward. Now more convenient.
  
  Reply
June 15, 2015

Tansri Hopuipui

worth ar? you think

Reply
1. June 15, 2015
  
  Barzrul
  
  Yes, if compare to my previous plan – Celcom Exec 50. And also I think this is the cheapest plan that no other telco can offer. What do you think?
  
  Reply