Advertisement HomeFixHow to fix Disqus comments not syncing with WordPressHow to fix Disqus comments not syncing with WordPress Last updated on November 7, 2019 by BarzrulDisqusI’m using Disqus plugin as my comment system here at Barzrul.com. At first, it was working great until recently I noticed that all comments were not imported to my WordPress database automatically. So, I went to Disqus website to find out how to fix comments not syncing problem.I believe there are lots of WordPress users having a similar issue with Disqus, so I’m thinking of sharing the solution here instead. So, if you’re using Disqus comment system and all the comments are not syncing with the WordPress database, before solution might work for you.The most common issue is due to the WordPress Cron job is not working properly, for this issue, you can fix it with the Solution 1 below. If this is not the issue on your WordPress, you may need to try all the solutions listed below.Fix Disqus comments not syncing with WordPressSolution #1: Add alternate Cron.You may need to add this code to the wp-config.php in WordPress that causes it to jumpstart its Cron service again using the following:// Alternate cron method define( 'ALTERNATE_WP_CRON', true );Solution #2: Use WP-Crontrol plugin.If the dsq_sync_forum cron still isn’t running as a once off, we’d recommend installing WP-Crontrol which allows you to not only see your current cron’s but modify them. You can then force dsq_sync_forum to occur every 10 minutes.Solution #3: Use latest Disqus version.Make sure you’re using the most recent Disqus for WordPress plugin.Solution #4: Re-install Disqus plugin.Disqus settings may have gotten corrupted and need to be reset. To do this:Under Advanced Options in the Disqus plugin, click Uninstall to reset Disqus’ settings — your comments won’t be affected or removed.Follow the instructions to fully reset Disqus’s current settings.Re-configure the Disqus plugin.Solution #5: Avoid conflict with theme.This may be a conflict with your current theme or a plugin. To determine this:Temporarily revert to the default WordPress theme.Under Advanced Options in the Disqus plugin, click Sync Comments. If the issue persists, proceed to step 3.Temporarily disable all plugins (except Disqus).Click Sync Comments.Solution #6: Bypass automatic sync.A setting on your installation may be causing automatic sync to not complete properly. To bypass this:Temporarily revert to the default WordPress theme.Temporarily disable all plugins (except Disqus).Sync manually by running /scripts/import-comments.php found in the Disqus plugin folder.Solution #7: Restart syncing.The Disqus data in your WordPress database may have become corrupted. To fix this:Under Advanced Options in the Disqus plugin, enable the Remove all imported Disqus comments before syncing checkbox.Click Sync Comments.Above solutions usually will fix the problem of Disqus comments not syncing with WordPress. All the solutions are provided by Disqus on their help page here. Recommended for you Latest comments The Night Rider September 20, 2016 Tried everything here, can still only manually sync. Automatic simply stopped working one day last week. Reply Barzrul September 21, 2016 Try celaning up your htaccess file. Makesure make a backup. Reply sherwin August 24, 2016 i’ve ran through that page over and over and still have an issue. i ran the import script through the CLI and changed the last_comment_id = 0. the result in CLI says 897 imported from Disqus. i go to comments in WP and it only has 51. not sure where it imported it to. i checked the database and can’t find the missing 840+ records. any other ideas? i’ve already created a post in their forum. not sure what kind of help i’ll get. 🙁 Reply Barzrul August 24, 2016 Hi, let me understand your issue. Disqus is syncing with your WP, the only thing you can’t find the imported comments? Anyway, do they already responded to your Q in their forum? Reply sherwin August 25, 2016 it’s syncing but only sync 51 of 897 records. i’m working on using the xml export file and importing it into mysql, then clean up the records to migrate into wp_comments table. getting close. just need to further understand the parent_comment_id stuff and a few other supplemental columns. no response in the forum yet 🙁 Reply sherwin August 26, 2016 i ended up using https://github.com/kemayo/wp-disqus-importer. i had to make some database changes that lead to other thing but i think i have solved my issues. Reply bongs100 March 23, 2016 Thank you. Solution 4 worked for me. Reply Barzrul March 23, 2016 You are welcome. Reply Vesta October 20, 2015 Great post.If you’re on a shared host that cron job service is crap, you can be found a list of free online cron jobs services at: http://www.cronjobservices.com. Reply Leave a reply Cancel replyComment Notify me of follow-up comments by email. Notify me of new posts by email.