nex.life review: 7 things you should not overlook

nex.life plan review: 7 things you should know
nex.life review: 7 things you should not overlook – image via nex.life

nex.life offers unlimited home internet and mobile 4G/LTE for RM110 per month. Both plans come in one package, which means you’re going to pay for both plan in a single bill.

nex.life is another plan powered by webe digital Sdn Bhd, a company under Telekom Malaysia Berhad. If I put it in another words, you can read it as nex.life is a webe mobile combines with webe broadband.

To understand what I’m saying, let’s take a look at the list of 7 things that I put together which I think nobody should overlook about nex.life package plan prior making any decision.

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1. nex.life package plan

nex.life comes with unlimited internet for home and unlimited 4G/LTE for mobile. When they said 4G/LTE, they mean it. The unlimited mobile internet data is only for 4G/LTE connection. If you’re not in a 4G/LTE area, you only have 500MB monthly data quota for 3G which is allocated for free.

2. nex.life contract

nex.life comes with a 12-month contract. Any termination within the 12-month period, you’ll be imposed with a penalty for a remaining months on top of any outstanding payment.

3. nex.life home and mobile internet speed

According to nex.life FAQs, their home internet download speed is capped at 20Mbps. But there is nowhere mentioned about the mobile internet speed. If the mobile internet is same as webe or mobile unifi, then you will get similar speed which is around 25Mbps.

4. No free Wifi router is provided

There is no Wifi router provided. Once you subscribe to nex.life package, you’re expected to purchase your own Wifi router. However, nex.life did recommend a list of router model and the dealer location. You can find the list in .pdf file here.

5. Home internet plan is without voice feature

nex.life home internet comes without voice feature. This means you only get the data service and can’t use it to make a voice call.

6. nex.life mobile plan call and SMS charge

All domestic calls and SMS on your mobile plan will be charged based on usage. Rate as below: (Price is excluding of SST)

  • Voice calls: RM0.20 / 60 seconds
  • SMS: RM0.15 / SMS

Additional charges are applicable to these calls and SMSes:

  • Calls to 1300 / 1700 / 1600 / 1MOCC numbers
  • Calls to Special Number
  • International Calls (IDD) and SMS from Malaysia
  • Voice calls & SMS roaming outside Malaysia

However, mobile service does comes with the following basic features:

  • Call hold
  • Call waiting
  • Missed call notification

7. Personal hotspot pass

Just like webe or unifi mobile hotspot, you need to buy a hotspot pass. The price are per the following: (Price is excluding of SST)

  • RM15 / 2GB (1GB 4G/LTE & 1GB 3G)
  • RM30 / 4GB (2GB 4G/LTE & 2GB 3G)

Data hotspot/tethering Pass is valid for 30 days from date of purchase.

Final verdict

Honestly, I wouldn’t subscribe to this package. There are lots of provider who offers better package. nex.life is just another new comer who will improve over the time. Rule of thumb, stick to the one you already familiar with.

So, based on this list, would it help you make your decision? I can only highlight the obvious. But if you need any more information, you can visit nex.life website and see their FAQs section here.

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